Shipping policy

SHIPPING POLICY — ONECLICKCART
1. Order Processing Time
Tamam orders ko 1 se 2 working days ke andar process kiya jata hai. Orders ko weekends ya public holidays par ship nahi kiya jata.
Agar orders ki tadaad zyada ho to processing mein thori dair ho sakti hai, aisi surat mein hum aap se email ya phone ke zariye rabta karenge.
2. Shipping Rates & Delivery Estimates
Shipping charges aapke order ke weight aur location ke hisab se checkout par dikhaye jayenge.
Delivery Time (Standard): Pakistan ke bade shehron mein delivery aam taur par 3 se 5 working days mein ho jati hai.
Remote Areas: Door-daraz ke ilaqon mein delivery ke liye 5 se 7 working days lag sakte hain.
3. Shipment Confirmation & Order Tracking
Jab aapka order ship ho jayega, to aapko aik confirmation email/SMS bheja jayega jis mein Tracking Number shamil hoga. Aap is number ke zariye apna order hamari partner courier website par track kar sakte hain.
4. Cash on Delivery (COD)
Hum pure Pakistan mein Cash on Delivery ki saholat faraham karte hain. Parcel wasool karte waqt aapko courier rider ko cash ada karna hoga.
5. Damages
Agar aapka order delivery ke dauran damage ho jata hai, to please foran hamari customer support se rabta karein. Parcel open karne se pehle packing ki picture ya video lazmi banayen taake claim process asan ho sake.
6. Wrong Address Disclaimer
Customer ki zimmedari hai ke wo order place karte waqt apna address aur phone number sahi likhay. Galat maloomat ki wajah se agar parcel wapas ata hai, to dubara shipping ke charges customer ko ada karne honge.
CONTACT US
Agar aapka shipping se mutaliq koi mazeed sawal hai, to humse rabta karein:
Email: tyou32626@gmail.com
Phone: 03270724072
Store Name: Oneclickcart